Frequently Asked Questions
- 1. How often should my chimney be cleaned & inspected?
- 2. How do I know if my chimney needs to be cleaned?
- 3. How do you clean & inspect my chimney?
- 4. Will you make a mess when you clean my chimney?
- 5. Why do I need a chimney cap?
- 6. When is the best time of year to schedule a chimney cleaning?
- 7. What is creosote, and how does it form? (And how can I reduce it?)
- 8. What is this black, shiny stuff in my chimney?
- 9. Why does my fireplace stink in the summer?
- 10. How can I clean the fireplace glass doors?
- 11. My fireplace damper does not work properly. Can you fix or replace it?
- 12. How do I know if I need a new liner in the chimney?
- 13. Why do I need a liner in the chimney to install an insert?
- 14. How does my fireplace damper work?

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